: When contacting them, you will likely need to send a picture of the bottom of your TV box (to verify the specific hardware version) and your email address.
: The official EVPAD Download & Video Center provides setup guides and general app links. How to Flash Your EVPAD 5S evpad 5s firmware download full
Once finished, pull out the power and the SD card, then restart the box. Troubleshooting System Hangs : When contacting them, you will likely need
If you are trying to download firmware because your box won't boot, try a first as it is safer: : When contacting them