This usually means the driver version doesn't support the specific firmware on your hardware. You may need to update the 4610 firmware using the Toshiba "Flash" utility before the driver will recognize it.
New drivers optimize the data stream between the computer and the thermal head. ibm4610suremarkdriver updated
Before searching for an update, verify your specific model suffix. The process varies slightly depending on whether you have a: Thermal receipt only. This usually means the driver version doesn't support