On Windows 10/11, ensure the system is allowed to "Access the Camera" in your Privacy Settings.

Upgrading from a generic viewer to the official Jendoscope app unlocks several "better" professional tools:

While mobile versions are available, users often find that manual downloads from the site are more reliable than OTA (Over-The-Air) updates, which can sometimes fail due to regional firewall restrictions. Step-by-Step Installation for Windows

Save the PC Viewer v3.2.exe from the official Downloads Page.

For Windows users, the primary application is PC Viewer v3.2.exe (often installed as "JEndoView_PC").

Open JEndoView_PC . In the Settings > Sensor Profile menu, select your specific probe size (e.g., 5.5mm, 8mm, or 12mm) as indicated on your device label to ensure accurate measurement scaling. Key Features of the Professional App

Ensure no "Yellow Flag" appears under Imaging Devices in your Windows Device Manager .

Easily toggle between high-definition video recording and still JPEG snapshots for inspection reports. Troubleshooting Connectivity