Osticket Plugins - [verified]

The Audit Trail plugin tracks every single action taken by agents, providing a transparent history for compliance and management. Top Community Plugins to Level Up

Once installed, click on the plugin name to configure its settings, then select it in the list and click "Enable." Best Practices for Managing Plugins osticket plugins

Don't install plugins you don't need. Every active plugin adds a small amount of overhead to your server. The Audit Trail plugin tracks every single action

Adds a layer of security (like Google Authenticator) to the agent login process, preventing unauthorized access even if a password is leaked. 6. Custom CSS & Theme Plugins osticket plugins