While in the Compatibility tab, try setting the game to run in Windows XP (Service Pack 2) or Windows 98 / Windows ME mode. Steam vs. GOG Versions
Select and click Open . It is also recommended to add Config.exe if available. Click Apply , then OK , and restart your computer . Alternative Fix: Update Legacy DLL Files
If you see the error "Failed to get CSIDL_PERSONAL," the game is having trouble locating your folder.
Select the option: .
Press , type sysdm.cpl , and hit Enter to open System Properties .
