You must remove your Google or Samsung account and perform a factory reset before mailing. Devices with "Find My Mobile" active will be rejected.
You will need a digital copy of your receipt or invoice.
Once approved, you will receive a postage label addressed to PO Box 12987, Dublin. 💡 Key Tips for a Successful Shipment samsung po box 12987 dublin ie imei install
Once your device arrives at PO Box 12987, it typically takes 7–14 business days for technicians to inspect the hardware and "install" the final approval in the system for your cashback or credit.
Your International Mobile Equipment Identity (IMEI) is the 15-digit serial number that identifies your specific device. Samsung uses this to verify that the phone you sent matches your claim. Open your phone app and dial *#06# . Settings Method: Go to Settings > About Phone. You must remove your Google or Samsung account
Mention if you are having issues with the specifically
Always get a receipt from the post office. This is your only insurance if the package is lost before reaching the Dublin facility. Troubleshooting Common Issues Once approved, you will receive a postage label
This specific address is the primary receiving point for the and various Cashback Promotions . When you purchase a new Galaxy device and agree to trade in your old handset, the return kit provided often directs you to this Dublin sorting facility. Locate and Verify Your IMEI