If you cannot access the software menu, you can physically reset the motherboard to factory defaults.

If there is no button, look for two metal pins labeled "J1" or "TP" on the motherboard. With the power off, use tweezers to short (connect) these two pins, then turn the power on and hold for 10 seconds until it beeps. 3. CMOS Battery Removal

If you have changed your password and forgotten it, or if the defaults above fail, use these recovery methods: 1. Use the "Forgot Password" QR Code

A temporary verification code will be sent to your registered email to allow you to set a new password. 2. Hardware Factory Reset (Button or Jumper)

Open the app, go to > Tools > Reset Device Password , and scan the code.

Most Tronitek and similar H.264 network DVRs ship with standard factory settings. Before trying complex reset procedures, attempt these common default combinations: admin | Password: 123456 Username: admin | Password: Admin1 Username: admin | Password: (Leave Blank) Username: 888888 | Password: 123456 How to Reset a Forgotten Tronitek Password

Finding the correct is essential for accessing your security system's settings, managing recordings, and adding new cameras. If the default credentials do not work, you may need to perform a password reset using hardware or software methods. Default Admin Credentials